Privacy Policy

Sheria Africa is an AI-powered legal intelligence platform designed to help individuals, legal professionals, researchers, businesses, and institutions discover, search, analyze, and understand legal information through intelligent search, advanced filtering, and conversational artificial intelligence.

Sheria Africa is a product of Datawise Labs, which acts as the data controller for the personal information collected through the platform.

We collect personal information that you voluntarily provide when creating an account, communicating with us, or using our services. This information may include your name, email address, professional title, country or region, account credentials, and any information you choose to include in your profile or support requests.

We also collect information generated through your use of Sheria Africa. This includes your search queries, documents viewed, filters applied, saved searches, browsing activity within the platform, and usage patterns that help us improve the relevance and performance of our services.

When you interact with our AI Legal Assistant, we collect the prompts you submit, conversation history, AI-generated responses, user feedback, and other interactions necessary to provide, maintain, and improve the quality of the service. Users are encouraged not to submit confidential, privileged, or highly sensitive personal information through the chatbot unless it is necessary for their intended use.

In addition, we automatically collect certain technical information, including your IP address, browser type, operating system, device information, session identifiers, pages visited, access times, diagnostic logs, and other technical data required to operate, secure, and improve the platform.

Sheria Africa also uses cookies and similar technologies to maintain user sessions, remember preferences, enhance security, improve functionality, and understand how users interact with the platform. You may configure your browser to refuse cookies; however, some features of the platform may not function properly if cookies are disabled.

We use the information we collect to provide and maintain Sheria Africa, authenticate users, deliver AI-powered legal search and chatbot services, personalize user experiences, improve search relevance, monitor system performance, protect against fraud and unauthorized access, provide customer support, generate analytics, and comply with applicable legal and regulatory obligations.

We may also use aggregated or anonymized information for research, product development, reporting, service improvement, and statistical analysis. Such information does not identify individual users.

Sheria Africa uses artificial intelligence to assist users in discovering and understanding legal information. User prompts and interactions may be processed by AI systems to generate responses and improve the quality, accuracy, and performance of our services.

Although we continually work to improve our AI systems, responses generated by artificial intelligence may occasionally be incomplete, inaccurate, or outdated. Information provided through Sheria Africa is intended for informational and research purposes only and should not be relied upon as legal advice. Users should seek professional legal advice before making legal decisions or taking legal action based on information generated by the platform.

Where required by applicable law, we process personal information based on one or more lawful grounds, including your consent, the performance of a contract with you, compliance with legal obligations, our legitimate interests in operating and improving our services, or other lawful bases recognized under applicable data protection legislation.

We do not sell or rent your personal information to third parties.

We may share your information with carefully selected service providers who assist us in operating Sheria Africa, including cloud infrastructure providers, authentication services, analytics providers, artificial intelligence service providers, customer support platforms, and payment service providers where applicable. We may also disclose information where required by law, regulation, court order, or other lawful governmental request, or where disclosure is necessary to protect our legal rights, users, or the security of our platform.

All third-party service providers engaged by Datawise Labs are required to maintain appropriate security measures and process personal information only in accordance with our instructions and applicable law.

Datawise Labs implements appropriate administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure authentication, access controls, security monitoring, audit logging, and regular maintenance of our systems.

While we strive to protect your information using commercially reasonable safeguards, no method of electronic transmission or storage can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to provide our services, maintain user accounts, improve platform functionality, resolve disputes, enforce our agreements, comply with legal obligations, and protect against fraud or abuse.

Where appropriate and permitted by law, users may request deletion of their personal information. Certain information may be retained where required for legal, regulatory, or legitimate business purposes.

Depending on your location and applicable law, you may have the right to request access to your personal information, request correction of inaccurate information, request deletion of your information, object to or restrict certain processing activities, withdraw consent where processing is based on consent, or request a copy of your personal information in a portable format.

Requests relating to your privacy rights will be handled in accordance with applicable data protection laws.

Your personal information may be processed or stored in countries other than your country of residence where our technology providers and service partners operate. Where international transfers occur, Datawise Labs will implement appropriate safeguards to protect personal information in accordance with applicable legal requirements.

Sheria Africa may contain links to third-party websites or integrate with external services. This Privacy Policy applies only to Sheria Africa. We are not responsible for the privacy practices or content of third-party services, and users are encouraged to review the privacy policies of those services before providing personal information.

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or operational practices. Any updates will become effective upon publication on Sheria Africa unless otherwise stated. Continued use of the platform following the publication of an updated Privacy Policy constitutes acceptance of those changes.

This Privacy Policy is intended to support compliance with the Kenya Data Protection Act, 2019, the General Data Protection Regulation (GDPR) where applicable, and other relevant privacy and data protection laws governing the jurisdictions in which Sheria Africa operates.